Returns and Refunds Policy – B4 Manga

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Returns and Refunds Policy

1. Definitions

  • Website / Application
    The online property operated at https://b4manga.com.
  • Owner / We / Us
    B4 Manga Inc.
  • Product / Service
    Any physical or digital item offered for sale on this Website.
  • User / You
    Any individual or legal entity that purchases Products or Services from this Website.

2. General Refund Policy

We offer a 30-day return window for eligible products purchased directly through https://b4manga.com.

If you are not satisfied with your purchase, you may request a return or refund in accordance with this policy.

2.1 Purchases Made at Conventions, Events, or Third-Party Retailers

The following purchases are not eligible for returns, refunds, or exchanges through B4 Manga Inc.:

  • Products purchased in person at conventions, expos, pop-up shops, or events through the B4 Manga booth
  • Products purchased through third-party partners, retailers, marketplaces, or resellers

All sales made at conventions, live events, or through third-party retailers are considered final unless otherwise required by law.

If you purchased a B4 Manga product from a third-party partner or retailer, you must contact that seller directly and follow their return and refund policies. B4 Manga Inc. does not process refunds, exchanges, or cancellations for third-party sales.


3. Physical Product Returns

To be eligible for a return:

  • The item must be returned within 30 calendar days of purchase
  • The item must be:
    • Unused
    • Undamaged
    • In original packaging
  • Proof of purchase is required

An item may be returned if it:

  • Arrived damaged
  • Is missing parts or accessories
  • Does not match the order placed

4. Non-Returnable Items & Digital Goods

The following items are not eligible for return or refund, unless required by law:

  • Downloadable digital products
  • Digital coins or credits
  • Licensed digital content
  • Subscription-based or accessed digital services

Please refer to our Digital Goods Refund Policy for additional details.


5. Refund Eligibility

  • Full refunds are available within 30 days of purchase
  • Refunds are issued to the original payment method
  • Refund processing may take up to 30 business days after approval

Refunds will not be issued if:

  • The return is initiated after 30 days
  • The product shows signs of use or damage
  • Proof of purchase is not provided

6. Sale Items

Sale items may be refunded only if:

  • Returned in good condition
  • All tags and original packaging are intact

7. Shipping Costs

  • Return shipping costs are the responsibility of the customer
  • Shipping charges are non-refundable, unless the item was defective or incorrect
  • Exchange delivery times may vary based on location

8. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank or credit card account
  2. Contact your bank or card issuer
  3. If the issue persists, contact us using the information below

9. How to Submit a Return or Exchange Request

If You Have an Account

  1. Go to My Account → Orders
  2. Select the item
  3. Choose Request Return or Request Exchange
  4. Provide your Order ID and Online Access Code
  5. Submit your request

If You Do Not Have an Account

  • Submit your request using our Contact Us form.

10. Additional Notes

  • Exchanges are subject to product availability
  • If an item is unavailable, we may offer store credit or a replacement
  • If you cannot access your account, please submit a Help Ticket

11. Contact Information

For refund or return questions, contact us at:

Terms of Use

B4Manga.com Terms of Use

Welcome to B4Manga.com (“we”, “us”, “our”, or “B4 Manga”). By accessing or using our website (the “Site”) and services, you agree to be bound by these Terms of Use (the “Terms”). If you do not agree, please do not use our Site.

Please read carefully.


1. Eligibility

You must be at least 13 years old to use our Site. If you are under the age of majority in your jurisdiction, you must have your parent or legal guardian’s permission.

2. User Accounts

  • You may need to create an account to access certain features.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate information and update it as needed.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Content on B4Manga.com

a. Our Content

All content on B4Manga.com—including manga, artwork, text, graphics, and other materials—is protected by copyright and other intellectual property laws. Unless explicitly stated, all rights are reserved to B4 Manga or its licensors.

You may:

  • Access and read manga or other content for personal, non-commercial use only.

You may not:

  • Reproduce, distribute, modify, or publicly display our content without written permission.

b. User-Generated Content

You may be allowed to post, upload, or submit content (e.g., comments, reviews, artwork):

  • You retain ownership of your content.
  • By submitting content, you grant B4 Manga a worldwide, non-exclusive, royalty-free license to use, display, reproduce, distribute, and create derivative works for operating and promoting the Site.
  • You warrant that you have all rights necessary to grant this license.

4. Prohibited Conduct

You agree not to:

  • Violate any applicable law or regulation.
  • Infringe intellectual property or privacy rights.
  • Upload harmful, unlawful, obscene, defamatory, or hateful content.
  • Use the Site to harass or threaten others.
  • Attempt to interfere with our systems or security.

We reserve the right to remove content and suspend accounts at our discretion.

5. Paid Services

Some features or content may require payment. Prices and terms will be disclosed before purchase. All sales are final unless otherwise stated. We may change pricing or availability at any time.

6. Intellectual Property

  • All trademarks, logos, and service marks on the Site are owned by B4 Manga or its partners.
  • You may not use our branding without prior written consent.

7. Termination

We may suspend or terminate your access at any time if you violate these Terms or for any reason at our discretion. Provisions that should survive termination (e.g., intellectual property rights, disclaimers) will remain in effect.

8. Disclaimer of Warranties

The Site and its content are provided “AS IS” and “AS AVAILABLE.” We make no warranties or representations about accuracy, completeness, or reliability. Your use is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, B4 Manga will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site.

10. Indemnification

You agree to indemnify and hold harmless B4 Manga, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising out of your use of the Site or your violation of these Terms.

11. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with the new effective date. Continued use of the Site means you accept the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Denver, Colorado, United States, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Colorado for the resolution of any disputes.

13. Contact Us

For help with the Service and/or Digital Content, please contact Customer Service at Customer Care.