1. Definitions
- Website / Application
The online property operated at https://b4manga.com. - Owner / We / Us
B4 Manga Inc. - Product / Service
Any physical or digital item offered for sale on this Website. - User / You
Any individual or legal entity that places an order on this Website.
2. Cancellation Eligibility
Orders may be canceled only before they are shipped or fulfilled.
Once an order has entered fulfillment or has shipped, cancellation is no longer possible. At that point, the order may only be addressed under our Return & Refund Policy.
3. How to Cancel an Order
If You Have an Account
- Log in to My Account → Orders
- Select the order you wish to cancel
- Choose Cancel Order
- Provide your Order ID and Online Access Code
- Submit your request
If You Do Not Have an Account
- Submit a cancellation request through our Contact Us form.
4. Cancellation Approval
- Cancellation requests are processed on a first-come, first-served basis.
- If the order has already shipped or been fulfilled, the cancellation request will be denied.
- Approved cancellations will be refunded to the original payment method.
5. Exceptions
- Digital products that are delivered instantly cannot be canceled once access or download has been granted.
- Subscription-based services cannot be canceled retroactively for already active billing periods.
6. Contact Information
If you need assistance with a cancellation request, please contact us via:
- Contact Page: https://b4manga.com/contact
- Support Ticket: Submit Help Ticket
Return & Refund Policy
Effective Date: [Insert Date]
1. Definitions
- Website / Application
The online property operated at https://b4manga.com. - Owner / We / Us
B4 Manga Inc. - Product / Service
Any physical or digital item offered for sale on this Website. - User / You
Any individual or legal entity that purchases Products or Services from this Website.
2. General Refund Policy
We offer a 30-day return window for eligible products.
If you are not satisfied with your purchase, you may request a return or refund in accordance with this policy.
3. Physical Product Returns
To be eligible for a return:
- The item must be returned within 30 calendar days of purchase
- The item must be:
- Unused
- Undamaged
- In original packaging
- Proof of purchase is required
An item may be returned if it:
- Arrived damaged
- Is missing parts or accessories
- Does not match the order placed
4. Non-Returnable Items & Digital Goods
The following items are not eligible for return or refund, unless required by law:
- Downloadable digital products
- Digital coins or credits
- Licensed digital content
- Subscription-based or accessed digital services
Please refer to our Digital Goods Refund Policy for additional details.
5. Refund Eligibility
- Full refunds are available within 30 days of purchase
- Refunds are issued to the original payment method
- Refund processing may take up to 30 business days after approval
Refunds will not be issued if:
- The return is initiated after 30 days
- The product shows signs of use or damage
- Proof of purchase is not provided
6. Sale Items
Sale items may be refunded only if:
- Returned in good condition
- All tags and original packaging are intact
7. Shipping Costs
- Return shipping costs are the responsibility of the customer
- Shipping charges are non-refundable, unless the item was defective or incorrect
- Exchange delivery times may vary based on location
8. Late or Missing Refunds
If you have not received your refund:
- Check your bank or credit card account
- Contact your bank or card issuer
- If the issue persists, contact us using the information below
9. How to Submit a Return or Exchange Request
If You Have an Account
- Go to My Account → Orders
- Select the item
- Choose Request Return or Request Exchange
- Provide your Order ID and Online Access Code
- Submit your request
If You Do Not Have an Account
- Submit your request using our Contact Us form.
10. Additional Notes
- Exchanges are subject to product availability
- If an item is unavailable, we may offer store credit or a replacement
- If you cannot access your account, please submit a Help Ticket
11. Contact Information
For refund or return questions, contact us at:
- Contact Page: https://b4manga.com/contact
- Support Ticket: Submit Help Ticket
